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Customer Parts: Customer Parts Maintenance

OVERVIEW

This window provides for maintenance of customer part records. These records provide specific customer information about parts that override normal Sales Order or Job details.

The window works in consort with the Customer Parts Menu.

NOTE: The listing on the maintenance window has one of two modes. It shows either all parts for a customer or all customers for a particular part. The mode is determined by your action that caused the list data to be collected. If you find, next or previous on a part, the list will show customers for the located part. If you find, next or previous on customer code or customer part number, the list will show parts for the located customer. If you already have a list, selecting a part/customer line and then using a customer/part next or previous button will change the mode of the list. For example, if you had a list up of all customers for part 12345, selecting customer ABC and clicking on the next customer button (up arrow beside the customer code field) will create a list of all parts for customer ABC.

File Path

Masters > Customer Parts > Find

This file path takes you to the Customer Parts Maintenance window. This window has a sub-window with four tabs.

List field

List of parts for a customer or customers for a part.

Our part number

Unique part number

The part must be pre-defined in the parts master. A partial code can be entered, whereupon the nearest match code record is located by the system. You can use the ScratchPad to locate a part.

Description

Part description.

Customer Code

Unique customer code.

You can only create a Customer Part record for a particular Customer, that must be pre-defined in the master file. Once you have created this record you cannot change the customer it is associated with. You can use the Customer ScratchPad to locate a customer.

Stock UoM

Standard stock unit of measure.

Show Extra Part Text button

This button will bring forward a window in which the part’s extra sales texts can be viewed and amended. Both individual and standard sales texts are shown. These texts are inserted in the Sales Order or Job following the item line for the part.

Customer Information tab

Graphical user interface, text, application

Description automatically generated

Customer’s part number

Customers part number.

Up and down arrows

Allows you to find the previous or next number on the system or can be used to cycle through as many part numbers as required.

Click to view any linked external files. Hold the shift key down and click to create a new file link for the record.

Language swap icon

Click to open the language swap maintenance by record or file window, as applicable, to translate available texts into swap languages.

Customers description

Customers part description.

Currency

Currency of price values.

Current Exchange rate

Exchange rate.

Sales UoM

Sales Unit of Measure.

Multiplier

UoM multiplier.

Quantity prices rather than additional discount

Tick to use prices rather than discounts.

Quantities apply to a sales order rather than a line item

Click to use quantity prices per sale order rather than order line items.

Promotional based on dates rather than quantities

Promotional prices or additional discounts based on dates rather than quantities.

Promotional pricing or additional discounts are applied when a sales order or job item is entered for dispatch or issue within a date range. The dates are inclusive. If there is no start date then the end date is a limit for the price or additional discount. If there is no end date, the price or additional discount applies from the start date thereafter. If there are no dates for the price or additional discount it will never apply. If two or more date ranges overlap, the lowest price or greatest additional discount will be applied. If no promotional dates are relevant the first sales price or additional discount applies.

Warning: Customer parts data always overrides any part master settings, so any part master promotional values are irrelevant to customers where there exists a customer part record.

Contract Information tab

Graphical user interface, application

Description automatically generated

Expiry date

Expiry date for prices.

*Order

Customer order number.

*Order line

Customer order line.

*Order date

Customer order date.

Quantity limit

Shown in sales UoM.

Quantity dispatched

Shown in sales UoM.

Due to dispatch

Balance due in sales UoM.

Carriage

Carriage code

NOTE: For the fields marked with * above: This data is not functionally used elsewhere in the program. However, data is reported in a full Customer Parts report.

Pricing 1 and 2 tab

Graphical user interface, text, application

Description automatically generated

Sales Quantity from

Zero quantities upwards

Sales Price 1

Sales price from zero quantities upwards

Sales UoM

First or base additional discount rate or price per sale UoM in currency.

*Authority

First price authority text.

*Authority date

First price authority date.

*Effective date First price effective date.

*Quotation date

First price quotation date.

*MMQ

First price minimum manufacturing quantity in sales UoM.

Comment

First price comment text.

Sales quantity from second price group

Shown in Sales UoM

NOTE: The first quantity is always system set at zero. You can leave the first price at zero. When you do this, you cannot enter a quantity for the customer of less than the second quantity entered. This technique, in effect, enforces a minimum order quantity for this part for this customer, as opposed to any other customer.

Sales Price 2

Second additional discount rate or Price per Sales UoM in Currency

*Authority

Second price authority text.

*Authority date

Second price authority date.

*Effective date

Second price effective date or promotion start date.

*Quotation date

Second price quotation date or promotion end date.

*MMQ

Second price minimum manufacturing quantity in sales UoM.

Comment

Second price comment text.

NOTE: For the fields marked with * above: This data is not functionally used elsewhere in the program. However, data is reported in a full Customer Parts report.

Pricing 3 and 4

A picture containing table

Description automatically generated Sales Quantity from

Shown in Sales UoM

Sales Price 3

Third additional discount rate or price per Sales UoM in currancy.

Sales UoM

Third additional discount rate or price per sale UoM in currency.

*Authority

Third price authority text.

*Authority date

Third price authority date.

*Effective date

Third price effective date.

*Quotation date

Third price quotation date.

*MMQ

Third price minimum manufacturing quantity in sales UoM.

Comment

Third price comment text.

Sales quantity from third price group

Shown in Sales UoM

Sales Price 4

Fourth additional discount rate or Price per Sales UoM in Currency

*Authority

Fourth price authority text.

*Authority date

Fourth price authority date.

*Effective date

Fourth price effective date or promotion start date.

*Quotation date

Fourth price quotation date or promotion end date.

*MMQ

Fourth price minimum manufacturing quantity in sales UoM.

Comment

Fourth price comment text.

NOTE: For the fields marked with * above: This data is not functionally used elsewhere in the program. However, data is reported in a full Customer Parts report.

Revert Button

Re-reads the record from file and reverts to the last saved information.

Save Changes button

Saves all changes to file.

Cancel button

Aborts the process currently in session. The keyboard equivalent is the Esc key for Windows computers and Command-.(full stop or period) for the Mac.

OK button

The OK button updates the data you have entered or confirms the selection and/or processes the function you have called.

Sales Pricing Logic

Sales Order Item prices and discounts applied under different conditions are as follows:

When there is NO Customer-Part record matching the SO customer and line-item part:

Condition

SO Item Price

SO item Discount

A. Normal currency. No part quantity prices

Part’s selling price

Customer discount for the part’s discount type

B. Foreign currency. No currency prices. No part quantity prices

Part’s selling price times the Sales Order currency exchange rate

As A above

C. Foreign currency. Currency price. No part quantity prices

Parts currency selling price

As A above

D. Normal currency. Quantity additional discounts

Part’s selling price

Customer discount for the part’s discount type plus the part additional discount for the item stock UoM quantity

E. Foreign currency. No currency price. Quantity additional discounts

Part’s selling price times the Sales Order currency exchange rate

As D above

F. Foreign currency. Currency price. Quantity additional discounts

Part’s currency selling price

As D above

G. Normal currency. Part quantity prices

Part’s price for the item stock UoM quantity

Customer discount for the part’s discount type

H. Foreign currency. No currency price. Part quantity prices

Part’s price for the item stock UoM quantity times the Sales Order currency exchange rate

As G above

I. Foreign currency. Currency price. Part quantity prices

Part’s currency selling price ignoring any quantity prices

As G above

When there is NO Customer-Part record matching the SO customer and line-item part:

Condition

SO item Price

SO item Discount

J. So in normal currency. Additional discounts in Cust-Part record

Part’s selling price

Customer discount for the part’s discount type plus the cust-part additional discount for the item stock UoM quantity

K. SO in foreign currency. No part record currency price. Additional discount in Cust-part record

Part’s selling price times the Sales Order currency exchange rate

As J above

L. SO in foreign currency. Part record currency price. Additional discount in Cust-Part record

Part’s currency selling price

As J above

M. So equals Cust-part currency. Quantity prices in Cust-part record

Cust-Part selling price in SO currency for the item stock UoM quantity

Customer discount for the parts discount type

N. SO NOT equals Cust-Part currency. Quantity prices in Cust-Part record (only descriptive data from Cust-Part record applies)

As A to I

As A to I

See also:

  • Customer Parts Menu
  • Mass Changes to Listed Customer Parts
  • Customer Parts Changes Log

Compiled in Program Version 6.00. Help date last modified on 16th January 2023

Class wCptEdit last modified 25 May 2022 FP: File > Customer Parts > Find

Updated on January 16, 2023

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